FAQ
Find below the answers to questions that to come up often.
  1. Are you GMP certified?

    Yes. We are certified ISO 22716:2007 and follow the Cosmetic Good Manufacturing Practices (GMP). Oui. Nous sommes certifiés ISO 22716:2007 et nous suivons les bonnes pratiques de fabrication des produits cosmétiques.

  2. What are you core competencies?

    We are experts in the development and production of skin care products made in Switzerland.

  3. Can I supply my own product packaging?

    Yes. Packaging can be supplied by you. We can also supply primary and secondary packaging for you.

  4. Are the formulas developed in Switzerland?

    Yes. All our formulas are developed by our cosmetic chemists in our laboratory located in Neuchâtel.

  5. Is the manufacturing and filling done in Switzerland?

    Yes. We manufacture and fill all our skin care products in Switzerland. Our production site is located in Neuchâtel.

  6. Do you perform Cosmetic Product Safety Reports (CPSR) or Product Information Files (PIF)?

    Yes. Upon request, we carry out the Cosmetic Product Safety Report (CPSR) or/and the product information file (PIF) for your formula.

  7. Can you organize the shipping?

    Yes. Our team can organize the shipping of your skin care products, whether within Switzerland or around the world (International Shipping).

  8. Where do you ship?

    We can ship all over the world. We regularly ship packages of all sizes domestically and internationally. For more information, contact us.

  9. Do you supply export boxes?

    Yes. We can supply export boxes for your skin care products. We have standard export boxes.

  10. Do you supply packaging?

    Yes. We have a wide choice of primary and secondary packaging.

  11. What types of packaging do you offer?

    Airless bottles, bottle pumps, sprayers, bulbs, droppers, facial masks, injection airless bottles, jars, tubes, and more. We can make them in whatever size, material, and shape you need. Please contact us for more information.

  12. Who designs the packaging?

    Either the customer designs the packaging with their design agency or we will design it for you.

  13. Do you use parabens in your formulas?

    No. We do not develop formulas with parabens. All of our products have no parabens.

  14. What is the time frame for the development of a custom formula?

    The development of a custom formula is usually 4-6 months plus regulatory testing.

  15. Can you replicate an established cosmetic product?

    Yes. Our R&D chemist can use a benchmark to develop a similar formula.

  16. Do you develop natural or organic products?

    Yes. We develop natural and organic products for our customers.

  17. Do you develop Halal skincare products?

    Yes. We develop Halal skincare products. If necessary, we can also certify those products.

  18. Do you have stock formulations?

    Yes. We have a wide range of stock formulations for private label. Please see our catalog of private label cosmetics.

  19. Can I request product samples?

    Yes. You can request product samples. If you would like to order some samples or discuss our available products, please write or call us.

  20. What is the minimum order quantity?

    The minimum order quantity is 100kg bulk or 2,000 unit pieces of finished product.

  21. Can I visit your facility?

    Yes. Our customers are welcome to visit our facility. We are located in Switzerland near Geneva and Zurich. If you are in the area and would like to schedule a visit, please contact us.

  22. How long have you been in business?

    With over 60 years of experience in the cosmetic industry, we are a recognized partner in the formulation, manufacturing, filling, and assembly of quality skin care products.

  23. Where are your customer products sold?

    Our customer products are sold all over the world. A large part of them are sold in European and Asian markets. Due to confidentiality agreements, we cannot disclose the names of customers. We will extend this same discretion to you.

  24. What size businesses do you generally service?

    We work with renowned companies, spa and salons, well established brands, small up-and-coming businesses, doctor’s offices, and other cosmetic professionals.

  25. What is the lead time for an order?

    The lead time for an order is about 2-3 months. We do our best to deliver your order as quickly as possible.

  26. What types of containers can you fill?

    We can fill almost any type of packaging: airless bottles, bottles, pumps, sprayers, bulbs, droppers, facial masks, injection airless bottles, jars, tubes, and more.

  27. Do you produce samples?

    Yes. We have proposals for mini-tubes or sachets.

  28. Do you manufacture makeup products?

    No. We do not manufacture makeup products

  29. Can I supply raw materials?

    It depends. You can only provide us with active ingredients or fragrances specific to your brand.

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